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Outsourcing your IT department is the ultimate way to Simplify

Managed IT Services

Simple IT Solutions will keep you and your business safe, profitable, and running without interruption. Every confusing, frustrating, and rage-inducing computer software and network issue taken care of so fast your head will spin, for a predictable flat monthly rate. No surprises. Simple. If you’re a business owner, partner at a professional service firm, business, office or plant manager, to which this sounds attractive, give us a call.

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The SimpleIT Advantage

We help you stop reacting to IT emergencies and start leveraging technology that drives your business forward.
Proactive Prevention, Not Reaction
Our 24/7 monitoring and maintenance actively hunts for issues, stopping them long before they can disrupt your business.
Predictable IT Budgeting
Replace unexpected, costly repair bills with a simple, flat monthly fee that makes cash flow management easy.
Expertise as Your Standard
Gain a full team of seasoned engineers and specialists, ensuring every issue—big or small—is resolved with expert skill.
A Truly Strategic Partnership
We align with your goals to provide strategic planning and vendor management, transforming your IT from a cost center into a competitive advantage.
Cost Savings
Avoid high upfront costs of hiring, training, and managing an in-house IT team while saving on hardware and software expenses.
Increased Efficiency
Direct access to experienced IT professionals who resolve issues, reduce downtime, and keep operations smoothly.
Enhanced Security
Regular security updates, monitoring, and maintenance protect your systems from costly data breaches.
Scalable Solutions
Flexible plans that grow with your business, from computers and networks to servers and enterprise-grade software.

Don't just take it from us

SimpleIT Solutions managed our IT needs and implemented beneficial changes that have allowed our growing company to run more efficiently.  It gives us peace of mind that our company’s data is safe and accessible by our employees in multiple offices and remotely.  When any IT issues arise, we know we will receive prompt assistance.  We are grateful to have found SimpleIT.

Angela L. (Copy)

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SimpleIT Solutions managed our IT needs and implemented beneficial changes that have allowed our growing company to run more efficiently.  It gives us peace of mind that our company’s data is safe and accessible by our employees in multiple offices and remotely.  When any IT issues arise, we know we will receive prompt assistance.  We are grateful to have found SimpleIT.

Angela L. (Copy)

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Adam Pell at Simple IT Solutions goes above and beyond all our technical needs. As a 24-hour emergency fire alarm company, we are always changing and updating our data and software.  Adam is always quick to respond and keeps us updated and secure around the clock. We have had the pleasure of working with Adam for several years.  Global Fire Suppression is a family-owned business, and Adam is like family to us.  We rely on...

Amanda C. Dupe

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What Our Managed IT Services Include

Comprehensive technology management designed to keep your business running smoothly while you focus on what matters most.
Preventative Maintenance
Regular system updates, patches, and maintenance to keep your technology running at peak performance.
  • Scheduled updates
  • System optimization
  • Hardware maintenance
Remote IT Support
Remote assistance and troubleshooting to resolve technical issues quickly without on-site visits.
  • Remote diagnostics
  • Quick resolution
  • Secure connections
On-Site IT Support
Professional on-site technical support for complex issues that require hands-on assistance.
  • Hardware installation
  • Network setup
  • Equipment repair
IT Monitoring Support
Continuous monitoring of your IT infrastructure to detect and resolve issues before they impact your business operations.
  • Real-time alerts
  • Performance tracking
  • Automated responses
Help Desk Technical Support
Expert technical support available when you need it, with guaranteed response times and resolution tracking.
  • Multi-channel support
  • Ticket management
  • Remote assistance
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FAQ

Questions & Answers

Get answers to common questions about our Managed IT Services in Northeast Pennsylvania.
Managed IT Services is a proactive partnership where we act as your outsourced IT department. For a predictable monthly fee, we continuously monitor, manage, and support your entire technology infrastructure to prevent problems before they disrupt your business.
That old model is "break-fix"—you only get help after a costly failure. We are proactive. We use advanced tools to monitor your systems 24/7, applying patches, updating security, and fixing small issues before they can turn into major downtime, saving you money and stress.
Our comprehensive plans typically include 24/7 network monitoring, security management (including antivirus and firewall), data backup oversight, patch management, help desk support for your staff, and strategic planning reviews to align your technology with your business goals.
Instead of unexpected and often high hourly repair bills, you pay a single, predictable monthly fee. This makes budgeting easier and transforms your IT from a capital expense (CapEx) into a stable operational expense (OpEx), providing financial clarity and predictability.
We offer tiered response times based on the severity of the issue. Critical problems that halt business operations receive an immediate response, while less urgent requests are handled promptly based on a defined service level agreement (SLA) that we commit to in writing.

Still Have Questions About Managed IT Services?

Our team is here to help. Contact us for personalized answers to your IT questions and a free consultation.